Refund Policy

TrackPayLM is operated by MJEE MANAGEMENT LLC. We offer a 30-day money-back guarantee on subscription purchases.

Eligibility

You may request a full refund within 30 days of your original purchase or renewal date, for any reason. After 30 days, subscription fees are non-refundable, but you can cancel at any time to prevent future renewals.

How to request a refund

Refunds are processed by our Merchant of Record, Paddle. To request a refund:

1. Visit paddle.net and look up your order using the email you used at checkout.
2. Submit a refund request directly through the Paddle portal.
3. Alternatively, contact our support team and we will coordinate the refund with Paddle on your behalf.

Cancellations

You can cancel your subscription at any time from the billing page in your account, or via the Paddle customer portal. Cancellation stops future renewals; you retain access until the end of your current billing period.