Refund Policy

TrackPayLM is a software platform owned and operated by MJEE Technologies LLC, 825 N 19th St, Allentown, PA 18104, United States. We offer a 30-day money-back guarantee on subscription purchases.

Eligibility

You may request a full refund within 30 days of your original purchase or renewal date, for any reason. After 30 days, subscription fees are non-refundable, but you can cancel at any time to prevent future renewals.

How to request a refund

Refunds are processed by our Merchant of Record, Paddle. To request one:

1. Visit paddle.net and look up your order using the email you used at checkout.
2. Submit a refund request through the Paddle portal.
3. Or email support@trackpaylm.com and we will coordinate the refund with Paddle on your behalf.

Cancellations

You can cancel your subscription at any time from the billing page in your account, or via the Paddle customer portal. Cancellation stops future renewals; you retain access until the end of your current billing period.

What this policy covers

This policy applies to TrackPayLM subscription fees only. It does not apply to amounts a carrier pays to its own contractors, or to fees charged by a third-party payroll or payment provider a carrier connects to TrackPayLM; those are governed by the carrier’s agreement with that provider.

See also our Terms of Service and Privacy Policy.