Effective date: August 21, 2026 · Last updated: August 21, 2026
This document is a draft prepared for the TrackPayLM platform and is provided for information only. It is not legal advice and should be reviewed by qualified counsel before you rely on it.
TrackPayLM (the “Service”) is a software platform owned and operated by MJEE Technologies LLC (“MJEE Technologies”, “we”, “us”, “our”), a limited liability company with a business address at 825 N 19th St, Allentown, PA 18104, United States. You can reach us at support@trackpaylm.com.
In these Terms, “Customer” means the carrier or business organization that subscribes to the Service and administers a workspace in it. “User” means any individual who accesses the Service, including Customer administrators and contractors invited into a Customer workspace.
By creating an account, accepting an invitation, or otherwise using the Service, you agree to these Terms. If you accept on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization. If you are using the Service as an individual, you represent that you are of legal age to form a binding contract.
TrackPayLM is a multi-tenant software-as-a-service application for last-mile carriers and the contractors they engage. Each Customer workspace is isolated from other workspaces. Depending on configuration and plan, the Service provides:
Features vary by configuration. Some capabilities described above are disabled by default and are only available when explicitly enabled for a Customer.
MJEE Technologies provides software. Unless separately agreed in writing, MJEE Technologies is not the employer or joint employer of any contractor or worker, and is not a bank, professional employer organization, payroll processor, staffing agency, tax adviser, insurer, or money transmitter. We do not determine worker classification, do not set pay rates, do not hold or advance Customer funds, and do not guarantee that any payment will be initiated, funded, or completed.
You must provide accurate registration information and keep it current. You are responsible for the confidentiality of your credentials and for all activity under your account. Administrator accounts can view, edit, and export workspace data, including contractor profiles, work entries, DVRs, and pay information; Customers are responsible for who they grant administrator access to and for promptly removing access that is no longer appropriate. Notify us at support@trackpaylm.com if you suspect unauthorized use.
As between you and MJEE Technologies, the Customer is solely responsible for:
Users must submit truthful and timely information, including work entries, roles selected at check-in, DVR responses, and profile details. Falsifying a check-in, a vehicle inspection, or a pay-related record may result in loss of access and may have consequences under your agreement with the Customer.
Location capture depends on the user’s device, browser permissions, and network conditions, and may be unavailable, delayed, or inaccurate. Proximity indications and the verified/unverified state of a check-in are informational only and are not proof of attendance, hours worked, or route completion.
The DVR checklist is a record-keeping tool. It does not inspect vehicles, does not determine roadworthiness, and does not satisfy, replace, or certify compliance with any motor carrier, DOT, state, or insurer inspection requirement. Customers and drivers remain solely responsible for vehicle condition, for not operating unsafe equipment, and for any inspection or reporting obligations that apply to them.
The Service calculates amounts from the rates, rules, entries, deductions, and adjustments configured by the Customer. Calculations are only as accurate as that configuration and the underlying data. Every pay period, batch, and export requires Customer review and approval; approval is an affirmative statement by the Customer that the amounts are correct. MJEE Technologies does not verify amounts, does not determine what is legally owed, and is not responsible for underpayment, overpayment, duplicate payment, or misapplied deductions arising from Customer configuration, Customer approvals, or data submitted by Users.
Where a Customer connects a third-party payroll or payment provider, that provider is an independent third party operating under its own agreement with the Customer and its own terms, eligibility criteria, onboarding, verification, and timing rules. MJEE Technologies transmits instructions and data as directed by the Customer and displays status returned by the provider. We do not control whether a payment is accepted, when funds settle, or whether a worker is eligible, and we are not liable for provider errors, rejections, holds, delays, outages, fees, or discontinuation. Provider-related features are disabled by default and only operate when explicitly enabled and configured.
Customers may issue read-only API tokens and configure webhook destinations so that authorized connected products, such as BackOfficeLM, can receive workspace data. Enabling an integration authorizes the transmission of the covered data to the destination the Customer configures. The Customer is responsible for safeguarding tokens and signing secrets, for the security of the destinations it configures, and for the third party’s use of the data once delivered. API and webhook interfaces may change; we may impose rate limits and may suspend an integration that threatens the security or stability of the Service.
Access to the Service is sold on a subscription basis. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, invoicing, cancellation, and refund mechanics are governed by Paddle’s Buyer Terms. Subscriptions renew automatically until cancelled. You may cancel at any time from the billing page in your account or through the Paddle customer portal, and you retain access through the end of the current billing period. Our Refund Policy describes refund eligibility. Non-payment or an expired or cancelled subscription may restrict access to paid functionality.
You must not, and must not permit anyone to:
MJEE Technologies and its licensors retain all right, title, and interest in the Service, including its software, interfaces, documentation, and branding. Subject to these Terms and your plan, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service. Feedback you provide may be used by us without obligation.
As between the parties, the Customer owns the data it and its Users submit (“Customer Data”). You grant us a limited license to host, process, transmit, display, back up, and otherwise use Customer Data solely to provide, secure, support, and maintain the Service, including delivering it to integrations and providers the Customer configures. We may use aggregated or de-identified data that does not identify you, your Customer, or any individual, to operate and improve the Service. On termination you may export Customer Data within a reasonable window before deletion, as described in our Privacy Policy.
Each party may receive non-public information of the other. The receiving party will use it only to perform under these Terms, protect it with reasonable care, and disclose it only to personnel and service providers bound by comparable obligations, or as required by law. This does not restrict a Customer administrator’s access to their own workspace data.
Our Privacy Policy explains what personal information we handle and how. For workforce data submitted by a Customer, the Customer is the controlling party and MJEE Technologies processes that data on the Customer’s behalf; for our own account, billing, security, and service-relationship data, MJEE Technologies acts on its own behalf.
We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. We may modify, add, or remove features, and may perform maintenance. Features identified as beta, preview, or disabled-by-default are provided as-is, may change or be withdrawn, and should not be relied on for production decisions.
We may suspend or terminate access for material breach, non-payment, security or fraud risk, legal requirement, or repeated or serious policy violations. You may stop using the Service and cancel your subscription at any time. On termination your right to use the Service ends; sections that by their nature should survive will survive.
The Service, its outputs, calculations, templates, and documentation are provided for general business record-keeping purposes only and are not legal, tax, accounting, human resources, employment, insurance, safety-compliance, or financial advice. Consult qualified professionals for your circumstances.
To the fullest extent permitted by law, the Service is provided “as is” and “as available” and all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and any warranty arising from course of dealing or usage, are disclaimed. We do not warrant that calculations, location signals, DVR records, exports, or provider statuses will be error-free or fit any regulatory purpose.
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill. Our aggregate liability arising out of or relating to the Service is capped at the amounts you paid for the Service in the twelve months preceding the event giving rise to the claim. Nothing here excludes liability that cannot be excluded by law, including for fraud or for death or personal injury caused by negligence.
You will defend, indemnify, and hold harmless MJEE Technologies and its officers, members, and personnel from third-party claims, losses, and expenses arising out of your Customer Data, your worker classification or pay decisions, your approvals and payment instructions, your integrations and disclosures, your violation of these Terms, or your unlawful use of the Service.
Neither party is liable for delay or failure caused by events beyond its reasonable control, including acts of God, war, civil unrest, labor disruption, utility or network failures, cyberattack, or failures of third-party hosting, payment, or payroll providers.
You consent to receive notices, agreements, disclosures, and service communications electronically at the email address on your account or through the Service, and agree that they satisfy any requirement that communications be in writing.
You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets. If any provision is unenforceable, the rest remains in effect. No failure or delay in enforcing a right is a waiver of it. These Terms, together with the Privacy Policy, Refund Policy, and any order or plan terms, are the entire agreement between the parties regarding the Service.
We may update these Terms. We will update the “Last updated” date above and, for material changes, provide reasonable notice. Continued use after changes take effect constitutes acceptance.
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of laws rules. The parties submit to the exclusive jurisdiction and venue of the state and federal courts serving Lehigh County, Pennsylvania, and each party waives any objection to that venue.
MJEE Technologies LLC
825 N 19th St, Allentown, PA 18104, United States
support@trackpaylm.com